Travel Plans are subjected to sudden change and unaccounted events, factors that may not necessarily be within the control of the flier. For such contingencies United Airlines offer an easy tension-free experience to get fliers reservations and bookings cancelled OR even rescheduled OR changed if the flier wishes so. Here is how Fliers can avail the most out of flying United Airlines. 24 Hour Flexible Booking Here at United Airlines Fliers are offered an easy 24-hour flexible booking policy wherein passenger who have made reservations one week prior to the designated flight schedule can cancel or change their bookings Passengers with Basic Economy tickets are not eligible for subsequent changes within the pre-booked travel itinerary but however, are eligible to avail the 24-hour full refund policy if they choose to cancel their booking (provided that they have booked their flights prior to one week of their scheduled departure). This offer is applicable on bookings only made on the official website of United Airlines at www.united.com OR at Airport Ticket Vendors, United City ticket vendors or through United Customer Centre. The 24-hour window starts from the time the booking is made with the airlines. Requests for a refund made by the passengers who have opted for cancellation can get the value amount of the fare ticket reverted back to the passengers’ original mode of payment. However, if passengers have booked reservations through Gift Certificates issued by United Airlines, value will be credit back to the passenger in the form of Electronic Travel Certificates. Fees paid in the form of FareLock to hold reservation for passenger in case of cancellations shall not be refunded. Refund Policy United Airlines generally only offers full refunds that comes within the 24-hour flexible booking window. United Airlines for all other practical purposes offers its passengers the return of the value of ticket in the form of electronic travel certificates which the passengers can redeem in the future for booking flights with the airlines. Refunds for tickets other than the 24-hour flexible window will only be accepted in the events of an unforeseen circumstance that prevents/prohibits the flier from using the ticket within one year of the first issued flight date. This policy is also made applicable for situations where: -Death of the passenger OR of the travel companion OR of an immediate family member of the passenger occurs that prevents him travelling -In case the passenger with reservation is obliged with jury duty on the same date of the scheduled flight -In case of certain illness contracted/diagnosed by the passenger In all other instances the passenger on cancellation will be provided e-travel certificates that can be redeemed for travel with the airlines in the future. In the event that the passenger is unable to make the designated trip due to any of the reasons stated above, and wishes to make changes to their existing travel plan, then the passenger will be made liable to pay an applicable change fee. If the passenger is affected by any of the reason listed above, they can avail a discount and is applicable to all fare class, loyalty programme award ticket, promotional, bulk and also net fares. Refund Policies for Certain International Regions Argentina It is hereby informed to the customers that the tickets that is issued United Airlines are by default non-refundable. Only in cases where the customer has bought a refundable are ticket or qualifies under the terms and conditions of getting a refund by the airlines will the passenger be compensated. (In Compliance of Art.4 of the Argentine Resolution 1532/1998of the Ministry of Economy, Public Work & Service) Colombia Right of Withdrawal: Under this case passenger are allowed to travel with the airlines provided that …
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