1. Introduction

At EarlyTrips, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, call our agents, or use our services. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

a. Personal Information:
We may collect personal information that you voluntarily provide when booking a trip, making an inquiry, or contacting us via phone or online, including:

  • Full name
  • Email address
  • Phone number
  • Payment information (for on-call bookings)
  • Passport details (if applicable)
  • Travel preferences

b. Non-Personal Information:
We may also collect non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Usage data and website interaction

c. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Process and manage bookings and payments
  • Provide customer support and assistance
  • Send booking confirmations, receipts, and updates
  • Personalize your experience on our website
  • Improve our services and offerings
  • Comply with legal and regulatory requirements

4. Booking and Transactions

a. Online Booking:
When booking online through EarlyTrips, you will be redirected to the respective provider’s website (such as Viator, Travelpayouts, or Expedia) to complete the booking and payment process. No transactions occur on the EarlyTrips platform.

b. On-Call Booking:
Bookings can also be completed by speaking directly with one of our agents. During the call, payment will be securely processed through the agent, and all charges will be clearly communicated before finalizing the transaction. After successful payment, you will receive a booking confirmation and receipt via email.

c. Transaction Security:
We use secure payment gateways to process transactions during on-call bookings. Your payment information is handled with the utmost care and stored securely as per industry standards.

d. Support and Assistance:
For any support or assistance related to bookings or payments, please contact us at [email protected] or call our customer support at 800 663 4872.

5. Sharing Your Information

We may share your personal information with:

  • Trusted Travel Partners: Such as Viator, Travelpayouts, Expedia, and other providers necessary to complete your booking.
  • Payment Processors: To facilitate secure transactions during on-call bookings.
  • Legal Authorities: If required by law or to protect our rights.

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption, secure payment gateways, and regular monitoring of our systems.

7. Your Rights

You have the right to:

  • Access your personal data held by us.
  • Request corrections to any inaccurate information.
  • Request deletion of your data, subject to legal obligations.
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites. EarlyTrips is not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before interacting with them.

10. Changes to This Privacy Policy

EarlyTrips reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, along with the effective date. Your continued use of our services after any changes indicates acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

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