EI AI officially known as EI AI Israel Airlines Ltd. is founded in 1948. It is regarded as the flag carrier of Israel based on Ben Gurion Airport. Its first flight in September 1948 was taken place from Geneva to Tel Aviv and now it has a huge operation in the domestic and international sphere. It flies across Europe, the Middle East, the Americas, Africa, Australia and The Far East and within Israel.
To be very specific, EI AI operates with a fleet size of 49 and has 42 destinations. It has a codeshare agreement with several airlines which are:
Aerolíneas Argentinas , Aeroméxico, Air China, Air Serbia, Alaska Airlines, American Airlines, Ethiopian Airlines, Etihad Airways, Gulf Air Hong Kong Airlines, Iberia, jetBlue, Kenya Airways, LATAM, Brasil, LOT Polish Airlines, Qantas, S7 Airlines, Swiss International Air Lines, TAP Air Portugal, Thai Airways, Vietnam Airlines.
As roughly mentioned before, EI AI serves across a number of continents in many cities as its destinations which includes:
Middle East- Saudi Arabia
Africa- Johannesburg, and Zanzibar.
North America -New York–JFK, Newark, Toronto–Pearson, Miami, Los Angeles, Boston, Las Vegas, and San Francisco
Asia- Bangkok–Suvarnabhumi, Mumbai, Beijing–Capital, Hong Kong, and Tokyo–Narita
To talk of something unique about EI AI, we can mention that EI AI has been playing a huge humanitarian role. It airlifted many mistreated or stranded Jews to Israel from different countries. El Al is also regarded as the only commercial airline to have a missile defense for its protection against missiles and is therefore regarded as one of the safest/secure airlines in the world.
El Al gives only Kosher meals inflight which are only meals that are allowed to eat according to Jewish law and also it doesn’t operate on Jewish Sabbath and Jewish religious holidays.
EI AI is famous for its quality of service, entertainment including movies, music, games, lounges, meals, etc., and overall comfort. You can even make a service request to the airline after booking a reservation. For instance, you can ask for medical assistance for a young one or an elderly person, or a sickly person. It can be anything, the more information you give, the more prepared the airline will be for you regarding your request under their capacity.
If you are traveling with an infant, you need to contact the airline while or after booking to make a request. Only one infant is allowed to be carried on the lap of an adult. If one adult passenger is to have two infants, you need to book one extra seat with a proper holder for the infant. Please keep in mind that any person who is 2 years and above has to book a ticket. Please do remember to bring a certificate to prove the age of the infant.
Minors who are under 12 years of age travel alone now and then and at times like that the airline provides service to accompany the minor, making sure that he/she is traveling safe and sound without an adult. Such service is compulsory to be given to children aged 5-12 who are traveling without a person who is at least 16 years old.
For those unaccompanied minors, the service costs 75 USD per flight segment. For any continuing flight is 95 USD.
The unaccompanied minors should be dropped at the departing airport and should be attended till her/his flight takes off. And the minor should have the information like phone number, address, full name, etc. of the person who is going to pick him/her up upon arriving.
Steps to book:
-Go to the Airline’s official website or the app.
-Choose whether you want a round/one way/multi-city trip
-Enter your origin and destination
-Choose the date of travel
-Add the number of passengers
-Choose the class you want to travel with from the dropdown
-Click on search flight
-Select the price and time from the given option
-After selecting the above, read your fare type policy and the baggage policy
-Click on “book” button next to the flight details you want
-Enter the passenger’s details and make your payment
-You will get a confirmation email of your booking.
Passengers can cancel their ticket within 14 days of booking and 7 days or more before departure. If you can follow this rule, you will be charged only 5% of what you paid originally for your reservation or NIS 100 whichever is cheaper.
Passengers who are senior citizens and who are differently-abled are requested to contact the airline to make a cancellation and the airline will do what they can to cancel it for you in your best interest.
Steps to cancel:
You can cancel your reservation on the airline’s official website, app, airline or through a third party
-Log in and go to “My Trip”/”My Booking”
-Select the booking you want to cancel
-Press on cancellation
-Confirm the cancellation from the pop–up message by clicking “Yes”
-After your trip is canceled, claim your refund if eligible
If you are eligible for a refund, you will be refunded in few business days on the account with which you paid for the booking.
Pet animals are allowed to be carried provided that an inoculations record and a certificate is given by Veterinary Services Department within the Ministry of Agriculture as safe and healthy to travel in flight are carried. It should also adhere to the pet or animal regulations rules of the places where one is traveling.
You need to carry the permit in order for your pet to be able to check-in. It will not be able to board a flight if you don’t have the permit. To get the permit, you need to contact 03-9792240 or email email@example.com .
All pet animals will be flown as registered freight to the state of Israel. It is up to the Veterinary Services Department within the Ministry of Agriculture to decide what animal and how it will be flown. Pets should be carried in a carrier that is appropriate for the size and weight of that particular pet to give enough space for the pet to stand, sit and lay down in comfort.
If you are taking a pet, you should inform the airline earlier than 48 hours before departure and make your payment accordingly.
-Economy class- 1 piece carryon bag, 8kg, 56/45/25cm
-Economy Plus- 1 piece carryon bag, 8kg, 56/45/25cm
-Business class- 1 piece carryon bag, 16kg, 1 personal item 4kg, 56/45/25cm
-First class- 1 piece carryon bag, 16kg, 1 personal item 8kg, 56/45/25cm
-UP Basic- NA
-UP Flexi and UP Smart- 1 piece, 23 kg,158 cm
-Economy- 1 piece, 23 kg,158 cm
-Premium- 2 pieces, 23 kg each,158 cm
-Business class- 2 pieces, 32 kg each,158 cm
-First class- 3 pieces, 32 kg each,158 cm
Anything bigger than this will be regarded as oversized and anything heavier than this will be regarded as overweight and therefore incur a penalty.
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